Tuesday, July 10, 2007
Feeling better
They were telling me that they had no real understanding of the business processes in their organization, but that some consultants were now doing a process analysis and mapping everything in visio files.
At that point I became a little irritated and told them that I consider it as management malpractice to be process-ignorant and that hiring consultants to paint visio-charts wouldn't make things better. Instead, they should aim for a holistic BPM approach and use a platform that is more than a painting tool. And if the consultant were not able to use other tools, the managers should ask themselves if they would trust a mechanic that would tell them that he doesn't know an allen key, but that those hexagon socket screw also could be removed with a cross recess screwdriver.
I don't know whether it had any effect, but at least I felt better afterwards.
What else is new?
Well, I am also very satisfied with my new job. Interesting people, and challenging high-profile projects. The first quarter brought projects in Germany, Italy, and Sweden. Especially the latter was making me feel like home, since I also had the chance to visit some old friends in Stockholm.