Instant Science

Here you can find some personal reflections on issues concerning my professional interests.

These include Business Process Management, Organization Design, and the use of information technology in a wide sense.

Disclaimer: This blog is not an official Gartner publication. The content represents my personal point of view, but not necessarily the official standpoint of my employer.

Any comments are welcome!

Monday, May 18, 2009

Total Value of IT

Together with a team of franchising organizations, Gartner and itSMF (IT Service Management Forum) are offering a product under the name of TVIT - Total Value of IT. The aim is to allow clients to quickly assess their IT costs with a focus on Service Management. The concept is straightforward and simple:

An assessment of Service Management process maturity is combined with a high level IT cost analysis and peer group comparison. On the basis of the analysis, potential gaps are identified and measures to close them identified. The initial analysis and gap identification is performed in a short-term-project at moderate cost.

If you want to know more please let me know, or get in touch with the itSMF.

Tuesday, May 12, 2009

Lead Work Area

I saw the following sign recently. Guess where ... Yes, a shooting range. I believe that there might be some lead around ... especially the flying lead can harm your health considerably.



But seriously, I can't remember having seen any warning sign like this at our shooting ranges during my army time. Was that no concern back then?